Return & Refund Policy

Last Updated: September 19, 2026

Thank you for shopping with Furreal CBD. We want you to be happy with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

Returns

We accept returns on eligible, unopened products within 30 days of delivery.

To be eligible for a return:

The product must be unopened and unused.
The product must be in its original packaging.
You must provide proof of purchase or your order number.
The return request must be made within 30 days of delivery.

For health, safety, and product-quality reasons, opened or used CBD products cannot be returned or resold.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong product, please contact us within 7 days of delivery.

Please include your order number and, when applicable, photos of the product and packaging. We will review the issue and, if appropriate, provide a replacement or refund.

Refunds

Once we receive and inspect an eligible returned product, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process the refund and post it to your account.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the product arrived damaged.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an incorrect, defective, or damaged order caused by Furreal CBD.

We recommend using a trackable shipping method when returning an item. Furreal CBD is not responsible for returned items that are lost or damaged in transit.

Exchanges

We do not offer direct exchanges at this time. If you receive an incorrect or damaged item, please contact us so we can help resolve the issue.

Final Sale Items

Certain promotional, discounted, or clearance items may be designated as final sale and may not be eligible for return or refund. Any applicable restrictions will be noted at the time of purchase.

How to Request a Return

To request a return or report an issue with your order, please contact us with:

Your name
Order number
Product(s) you would like to return
Reason for the return
Photos, if the product was damaged or incorrect

Please contact Furreal CBD through our website to begin the return process. Do not send products back without receiving return instructions from us first.

Questions

If you have any questions about our Return & Refund Policy, please contact Furreal CBD through our website. We are happy to help.

Furreal CBD
Colorado, USA

FDA Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

All Products are derived from certified Industrial Hemp and are below < 0.2% THC

The FDA recommends pet owners talk with their veterinarians about appropriate treatment options for their pets.