“Furreal CBD” Privacy Policy

This privacy policy sets out how Furreal CBD uses and protects any information that you give us when you use this website. We are committed to making sure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. As a fashion ecommerce store, we comply with all regulations concerning the e-commerce industry.

What “Furreal CBD” does not collect

We do not keep or retain any payment info associated with any credit or debit cards We do not even have access to your payment methods. They are processed through a highly secure 3rd party processor that encrypts the data and keeps it secure.

What “Furreal CBD” collects?

We may collect the following information:

  • Your name
  • Your contact information including email address
  • Your demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • Cookies: a cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We also use personally identifiable information that you provide to us and information about your order. This may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timelier brand and shopping experience.

What “Furreal CBD” does with the information?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal Record Keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Furreal CBD will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information based on direct marketing of Furreal CBD products or other products we sell on our site. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us.

“Furreal CBD” Return Policy

“Furreal CBD” guarantees its products against defects in materials and workmanship.

If you feel that you have a defective product, immediately alert our customer services.

After the product is examined, if it is determined to be defective, we will replace the product at our expense. Your satisfaction is our top priority. If you are unsatisfied with your purchase, we are happy to refund or exchange your product depending on the condition of the product.

Returns and exchanges are only accepted within 30 days of the purchase date. On apparel we will accept returns on unworn and unwashed items if the sizing is wrong or if there is a defect in the said item. On all other items please let us know why you are unhappy with the product and send it back to us after you get return authorization.

We’re not perfect. Sometimes we make mistakes. If we ship you the wrong item, contact customer service right away! We will send you the correct item. We pride ourselves on customer service and work diligently to provide everyone with the most unique user experience as possible. Thank You,

Furreal CBD Team.

“Furreal CBD” Refunds Policy.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Late or missing refunds.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items.

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email.

Gifts.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

“Furreal CBD” Terms & Conditions.

Welcome to “Furreal CBD”. If you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern “Furreal CBD”.  relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please refrain from using our website. If you agree to these terms on behalf of an entity or third party on behalf of an entity, you warrant you have the authority to bind the entity to this agreement.

The term “Furreal CBD”.’ ‘us’ or ‘we’ refer to the owner of the website. The term ‘you’ ‘Member’ or ‘user’ refers to the user of our website. The terms of service will start as soon as you receive a booking confirmation from us. This sets out the services you will receive from us. You or anyone acting on your behalf agree to these terms of service when you instruct us to carry out the service.

Third Party

The use of our service is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Using “Furreal CBD”

We are not responsible for any financial losses or any other damages caused whatsoever. When using “Furreal CBD”.  you agree to and understand that you will not:

  • Break or violate any laws;
  • Always agree to the club’s rules and regulations set prior
  • Post anything that breaks our rules including posting inappropriate items
  • Sell, rent or sub-license material from the website
  • Replicate, duplicate or copy or exploit any material on our website for commercial purposes
  • Infringe any third party right
  • Post any false, incorrect or deliberately misleading information

By using our website, you agree you are 18 years old or over. If you are under 18 years of age please obtain the permission of your parent or guardian.

“Furreal CBD”.  grants you limited access and use to the website and users must not download, modify, or copy any part of our website including information and content. The user agrees not to collect or store any product information or resell, copy, distribute or sell any part of our website or software.

To use our site and services you are required to create an account with “FURREAL CBD”.  and provide certain personal information such as name, email address, and other contact details.

Any users found breaching our terms of service will have their account terminated with immediate effect.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

Content

You are completely responsible for the material and content you submit to our website. We are not to be held liable for any content posted nor are we to be held responsible.

We may monitor and record traffic to our site and collect the following information including but not limited to the IP address of your computer and the website which referred you to our website. We do this, so we can make ongoing improvements on our site based on what our Members’ actions are.

All content including but not limited to pictures, videos, and text are copyrighted by “Furreal CBD”.  unless stated. You may not copy, reproduce, distribute, or store any material on our website unless given express written permission by us.

Limitation of Liability

“Furreal CBD” services and all information, materials, content, products and other services included on or otherwise made available to you through the “Furreal CBD”.  services are provided by us on an ‘as is’ and ‘as available basis unless other specified.

“Furreal CBD” makes no representations or warranties of any kind, express or implied including but not limited to the content, materials, products, software and other services made available to you through “Furreal CBD”.  unless otherwise specified in writing.

We disclaim all warranties, express or implied including but not limited to an implied warranty of merchantability or fitness for particular purpose. We do not guarantee that any materials, information content, products, other services, or anything else made available to you are free of any viruses or any harmful components.

“Furreal CBD”.  or any of its affiliates will not be liable for any damages of any kind arising from the use of our services or from any material, products, content or other services made available to you.

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions.

Personal Information

We may collect and store your personal information for reasons such as improving our site and making the user experience better. We may use them for advertisement purposes. We will never sell, rent, or give your personal data to any third-party company without your consent.

If we do, we will only collect personal identification information from users only if they themselves submit such information to us. Users can refuse to supply such information but it may stop them from using certain sites or accessing specific parts of our website.

We are not to be held responsible for any breaches to our security caused by third party. Keeping your personal information is of the utmost importance to us however we are not to be held liable for any data breaches.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

If you opt to sign up to our newsletter, we may use your email address to send you information about our products or services. You do have the option to opt-out of our mailing list and you can ask for personal data to stop being recorded at any time.

We reserve the right to disclose user information and personal information to law enforcement or authorities should we feel the need to.

We may suspend your access to our service at any time for any or no reason at all.

The user agrees to be bound by the “Furreal CBD”.  privacy policy which is available here.

General

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We do not accept any liability or responsibility for any delays caused by third parties.

This website is owned and operated by Furreal CBD company.

Force Majeure

“Furreal CBD”.  is not liable for any failure or delay in performance or its obligations which is due to the result of any act, event, terrorism act, acts of God, governmental regulations, war, riots, fire, pandemic, flood or anything else which is beyond our control.